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Defenco ERP characteristics

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Defenco ERP is a complete solution that helps the user to manage Military vehicle parts with NSN (Nato Serial Number), that come up in military tenders or other customer requests.

It automatically processes enquiries, transforms them into Quotations-taking into consideration- the pricing response of the supplier, and finally helps the user to build up the most profitable proposal for a tender or simple quotation purpose. The application manages client, supplier and competitor data regarding prices in past tenders or enquiries. Every process made inside the application automatically updates the Paperless ISO management system of the trading company. The user just inputs products by NSN (or supplier p/n) along with quantities requested and the application does the rest with just a few clicks. Sending Enquiries, receiving quotations and building up financial proposals is now made "easy, handy and with far less mistakes"...

What is the main idea of Defenco ERP.

Every customer's request brings up a circuit of procedures inside the company or organization.

Manages customer requests regarding products or services (simple customer requests and public tender management). Complete CRM solution managing tender documents, contacts, certificates and papers needed.

 

By the time the requested products and services are entered in the client request, the user is informed whether the products asked by the client are in stock or whether there are available in a known supplier's warehouse.
A comprehensive wizard lets you create and manage enquiries to one or more suppliers simultaneously and automatically sends them by mail or fax to the suppliers’ sales responsible person. ISO quality system forms related to enquiries submitting are automatically attached in the outgoing message. Automatic outgoing protocol ref is submitted along with the message. A predefined form is sent to the supplier in order to fill in pricing, availability and payment terms.
At the same time that enquiries are created, quotation awaiting suppliers' responses are appended to the database. The user has the ability to automatically import prices in the supplier’s quotation or manually update prices and other quotation details.
The most "convenient" suppliers - in terms of pricing, availability and payment terms - are sorted in the user's screen and a proposal is automatically created for the customer based on user's intervention. The customer may receive a proposal with technical specs and product photos or just a simple proposal automatically signed by the person conducting the proposal.
In the case of a public open tender, after the proposals openings, the application users may update the tender data with competitor prices.

The proposal acceptance by the customer generates a "contract" where we can track deliveries to the client based on customer request and delivery invoices without any other user intervention.

The suppliers that provided the most efficient proposal via their quotation are marked by the user and an automatic purchase order is generated. An automatic signature marks the purchase order for sending to the supplier, when the user has finalized editing the order.

           

When the order is processed and delivered, the user creates a supplier invoice record importing data automatically from the purchase order.

The contract mentioned above creates the invoice or delivery note to the customer and the delivery status of the contract/client order is updated.

If the company incorporates and uses Microsoft SharePoint server, customer and supplier financial balances are published in this location, apart from updating customer/supplier records.

The System supports Breakdown capability of systems involving:
a. Components’ Serial Number Tracking for Follow-Up on Systems Maintenance procedures
b. MTBF estimation and tracking
Packaging Labels including Barcode tagging.

Extra features and modules provided in DEFENCO ERP

 

  1. Manage unlimited number of warehouses
  2. Manage suppliers stock availability
  3. Automatically upload stock to e-shop platforms
  4. Generate Marketing Material Optical Media (CDs/DVDs) with products in stock along with photo presentation of the product.
  5. Fully digital support regarding generation, editing and archiving ISO quality assurance systems. Automatic Generation of Customer Satisfaction Statistics.
  6. Technical Support Journal, Maintenance of systems recording, service bulletins, service time spent and more.
  7. Integration with Microsoft Active Directory.
  8. Complete product participation in tenders and customer requests history.
  9. Information publishing in local LAN SharePoint server.
  10. Co-operate with Microsoft business contact manager (available June 2010)
  11. Complete support for Greek and European Accounting Systems
  12. Export financial information to Singular Control Accounting application.
  13. Incoming/Outgoing Protocol Ref Generator
  14. Automatic Sending of Enquiries for Quotations to pre-specified supplier contacts
  15. Complete Imports Management with costs (settlement, transportation and other fees)
  16. Manage unlimited number of currencies on pricing
  17. On products prices
    1. Average buying prices
    2. Average selling prices
    3. Average competitor prices
    4. Average proposal prices
    5. Average supplier quotation prices

For NATO stock number (NSN) enabled products there is full interoperability with:

 

  • Partsbase.com online database
  • Fed log databases
  • NATO NAMSA databases
Defenco ERP application requirements  

Minimum Requirements

Recommended

Virtualization technology is applicable. Microsoft Hyper-V is recommended.

Hardware

Server

Processor

Pentium/AMD P4 or equivalent

Intel Quad Core

Memory

2 GB Ram

3 GB Ram or higher

Disk

4 GB Disk Space

20 GB Disk Space

Networking

10Base-T 

100Base-TX

Client

Processor

Pentium/AMD P4 or equivalent

Intel Dual Core

Memory

1GB Ram

2 GB Ram

Disk

25 MB Disk Space

25 MB Disk Space

Networking

10Base-T

100Base-TX

Software

 

Server

OS

Windows 2000SP4/XP SP3 Professional

Windows 2003 Server SP2/Windows 2008 Server with Microsoft Active Directory Infrastructure

Database

SQL Server 2005 Express with SP3

Microsoft SQL Server 2005 with SP3

Web Server

 

IIS 6

Application

 

Microsoft SharePoint 2003

Client

OS

Windows XP Professional SP3

Windows Vista/7 Business

Application

Microsoft Office 2003 Professional

Microsoft Office 2007 Professional with SP2

Disk Space requirements in the above table refer to the space allocated exclusively to the application.

 

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Defenco Protects the Environment and is contracted with the Hellenic Recovery Recycling Corporation
Defenco is working under Industrial Security and Safety Certification.



The company and its personnel are NATO Cleared and the company is an Official Supplier of the Hellenic M.O.D under NATO Cage Code G1679.